WhatsApp 'carts' feature added to make shopping easier
WhatsApp on Tuesday said it is adding 'carts' feature to make it easier for businesses to conduct transactions through the platform. Last month, the Facebook-owned company had started rolling out a shopping button on its app to make it easier for people to discover a business' catalog to get information about the goods and services offered by the firm.
With WhatsApp carts, people can browse a catalog, select multiple products and send the order as one message to the business.