Is there an error in your IRCTC ticket? Here is how to get it corrected by Indian Railways
The Indian Railways generally ask identity proofs like passport, voter id, driving licence, PAN card, student identity card and Aadhaar card among other details.
While booking a Indian Railways ticket, passengers need to provide various details and identity proofs like passport, voter id, driving licence, PAN card, student identity card, Aadhaar card, among others. Any mistake while providing this information can lead to an error on your train ticket. This might lead to trouble during your journey. Chances are that your ticket might even become invalid. However, the Indian Railways allows passengers to rectify errors ahead of the departure. But, one has to make changes within a certain period of time, as per Railway rules. For this, customer can go to the nearest Railway Reservation Office with ‘Electronic Reservation Slip’ print out and original photo identity proof of one of the passengers travelling on the ticket at least 24 hours before the scheduled departure of the train. The reservation offices can change ‘Boarding Station’ & ‘Passenger Name’ against a request from the passenger as per extant railway rules applicable to other face to face counter booked tickets.
Facility in the name change of passenger holding confirmed e-reservation has been permitted as per extant Railway rules noted as under:
- Where the passenger makes a request in writing 24 hours before the scheduled departure of train to the nearest Railway Reservation office. It can be transferred to an-other member of his family, meaning, Father, Mother, Brother, Sister, Son, Daughter, Husband and Wife. He should bring the ‘Electronic Reservation Slip’ print out along with photo identity card proof in original & a proof for blood relation desired to be changed .
- Where the passenger is a Government Servant proceeding on duty and appropriate authority, makes a request in writing 24 hours before the scheduled departure of train.
Also notably, change in information request will be granted only once by Indian Railways. Hence, make sure you follow the above guidelines in order to have hassle free journey.
01:57 PM IST