Urjit Patel says operators must pay attention to cyber security, reasonableness of charges
"While the Reserve Bank will continue to pay focused attention to appropriate enabling regulation, strong infrastructure, apposite supervision and customer centricity, due attention must be paid by operators towards cyber security, effective customer grievance redress arrangements and reasonableness of customer charges," he said.
RBI Governor Urjit Patel has asked financial services providers to focus on cyber security and reasonableness of customer charges. Image source: PTI