India’s e-commerce business grows by 17 pct post COVID-19, 65 pct growth in brands establishing own website
The e-commerce business in India has seen a growth of 17 per cent post COVID-19, a new report reveals. The report titled - ‘E-commerce Trends Report 2020’ by Unicommerce focuses on the growth of e-commerce in India along with detailing out changing consumer behaviour and the industry response to address the newly emerging e-commerce trends.
After e-commerce resumed operations post COVID-19, the return rate has seen a dip of ~10-30% depending on the category.